In the esoteric store Alraunes Hexenladen, Alraune Esoterik Shop
the following payment methods are available:
- PayPal, (PayPal "Pay later", PayPal credit card or PayPal invoice purchase) (€0.00)
- Prepayment by bank transfer (0,00 €)
The shipment will be made by DHL.
Delivery area: Germany, Switzerland, Austria, EU countries
We ship to the countries listed above by default. The shipping is done by DHL. The respective shipping costs can be found in the table below.
If you want shipping to another country, then please write us an e-mail (alraune-esoterik@gmx.de) before ordering and please tell us the article with the quantity and the delivery address with the country and the corresponding postal code. We will then inform you in the short term whether we can also ship to the desired country and - if delivery to the desired delivery address is possible - we will inform you of the shipping costs, as we have to ask our shipping partner in advance about the shipping option and the costs.
Exchange or return of goods:
If something should be broken, please take a picture of the package and the broken goods. In this case you will of course get a free replacement immediately.
If you do not like something you have a 14 day return policy, which starts with the arrival of the package. You can either repack the item and send an email, or fill out the input field in the upper right corner. Then you take the package to the most accessible and cost-effective shipping service provider (DHL, Hermes, etc.), where you will receive a parcel label and a delivery receipt, which you should keep until I have confirmed receipt of the parcel. You will then be refunded the purchase price immediately. You pay the direct costs of the return shipment.
No deliveries to PO boxes or packing stations.
By default, we only ship to the countries listed above. Depending on the size of your order, shipping is via DHL or Hermes. The applicable shipping costs can be found in the table below.
The shipping costs include: Packaging, postage and packaging licence fees.
Shipping costs & shipping methods
Germany: Delivery to Germany for standard shipment approx. 1 - 3 working days
- From 250, - € order value no shipping costs. (within Germany only)
Shipping by DHL within Germany (from dispatch approx. 1 - 2 working days (within Germany only))
up to 1 Kg 3.99 €
1 to 3 kg 5.99 €
3 to 5 kg 7.99 €
5 to 10 kg 9.99 €
10 to 31.5 kg 18.99 €
Delivery to Switzerland: for standard shipment approx. 4 - 10 working days
up to 300 grams (consignment international) 9,99 €
- up to 1 (DHL) 18,99 €
- up to 3 Kg (DHL) 19,99 €
- Up to 5 Kg (DHL) 21,99 €
- Up to 7 Kg (DHL) 22,99 €
- up to 10 Kg (DHL) 23,99 €
- up to 20 Kg (DHL) 29,99 €
- upto 31.5 kg (DHL) 56.99 €
Deliveries to Switzerland may incur additional duties, taxes and fees.
In the case of deliveries to countries outside the European Union, additional costs may be incurred in individual cases which we are not responsible for and which you must bear. These include, for example, costs for the transmission of money by credit institutions (e.g., transfer fees, exchange rate fees) or import duties or taxes (eg customs duties). For more information, see http://ec.europa.eu/taxation_customs/cu or stoms/customs_duties/index_de.htm and import VAT http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland under http://xtares.admin.ch/tares/login/loginFormFiller.do.
Delivery to Austria approx. 3 - 8 working days
up to 300 grams (consignment international) 9,99 €
up to 1 (DHL) 12,99 €
up to 2 kg (DHL) 14,95 €
Up to 5 kg (DHL) 15,99 €
up to 7 Kg (DHL) 19,99 €
up to 10 Kg (DHL) 22,99 €
up to 20 Kg (DHL) 31,99 €
to 31.5 kg (DHL) 42,00 €
2. Payment methods:
For deliveries we offer the following payment options:
1. Payment via PayPal
2. Prepay by bank transfer
3. Pickup is not possible for logistical reasons.
3. Prices
are consumer prices.
4. Payment:
The delivery is against
Prepay by bank transfer
Simply transfer the invoice amount to our bank account stating the purpose of use.We will separately inform you of our bank details and the purpose of the transfer by e-mail as part of the order processing.
Payment via PayPal
Pay via the payment service provider PayPal and use the information stored in your PayPal customer account without having to enter your payment information again. For more information about payment via PayPal, see https://www.paypal-deutschland.de/privatkunden/.
5. Delivery times:
- For each product, in the product description (click on product) above the button "Add to cart". (Working days are Monday to Saturday.)
- Deliveries are made in a package for environmental reasons when all items are available.
6. Deliveries and Order course
Deliveries are made Monday through Friday by DHL. There are no deliveries to PO boxes or packing stations. The Order history you can, if you have a customer account, with us log in under "My Account", "My Orders".
7. The general terms and conditions apply
Contact: Alraune-Esoterik
email: info@alraune-esoterik.shop, Email@alraunes-hexenshop.de
Working days are Monday to Saturday
.